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BRIGHT POWER SPORTS
has been taking care
of Michigan's powersports riders
since 1967! "We're looking for Michigan's Best Bike Roads!"
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Secured Online Shopping:
We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through Dominion Enterprises. We do NOT SPAM!
Payment Methods:
All Orders are accepted via secure online order form only. We accept the following credit cards: AMEX, Discover Card, MasterCard, and Visa. All Credit card purchases are verified for your protection. We do not accept: Checks, Money Orders or P.O. Orders.
Currency:
All prices on the Bright Power Sports website are quoted in USD DOLLAR currency and all orders are transacted in USD currency.
Sales Tax:
A 6% Sales tax is charged on all orders shipping within the State of Michigan as required by law. We do not collect tax on out of state purchases.
Credit Card Payments:
When we process your order, we verify the billing address information provided with your order with the address information on your credit card. This information must match or your order will be delayed. IMPORTANT: To avoid delays in processing your order, please be sure to provide your exact billing address and home telephone number as requested.
Online Sales Policy:
Generally speaking, all online sales are final with the execption of an "Incorrect Shipment."
Incorrect Shipments are defined as shipments containing error(s) made by Bright Power Sports. Examples of Incorrect Shipments would include: Shipping the wrong item, the wrong part number, a size sifferent from what was ordered, the wrong color, etc. In the event of an incorrect shipment there is 'No charge' for the exchange of the item(s) ordered correctly.
Apparel Sizes:
Please NOTE: Bright Power Sports is not responsible for the fit of any apparel item ordered.
If the customer requests to exchange the same item in a different size we will exchange the item subject to the terms of our return policy below, however the Customer will be responsible for all related shipping, handling charges and restocking charges if applicable.
Shipping and Handling:
Our shipments are handled by UPS (United Parcel Service) and we normally ship via UPS Ground.
- Shipping and Handling charges are estimated based on the total price of your order.
- Oversized or heavy items may incur an additional shipping costs which will be calculated when the order is being prepared. In the event of a increase in the shipping charges for your order We will notify you prior to billing and shipping.
- Shipments to Alaska & Hawaii will have an additional shipping cost applied.
- *Canadian Orders are subject to additional Canada Customs Duties, Taxes and Custom Brokerage Fees.
- Bright Power Sports uses UPS for shipping to Canada. UPS charges a $15.00 (USD) Broker Fee.
(See details on Canadian Shipments below)
IMPORTANT NOTICE: Original shipping and handling charges are not refundable.
Delivery Time:
Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and Canadian Orders.
Consolidated Shipments:
Entire orders will be shipped together when possible.
Returns and Exchanges:
General Requirements for Returns and or exchanges are as follows: - All returns must be postmarked no later than 30 days from the original customer shipment date.
- Returns and exchanges must be in "new" not used condition and must include all instructions and original packing material.
- Customer is required to pay all return shipping charges.
- Customer must include a copy of the original packing list with all returns.
- All returns must be pre-authorized by Bright Power Sports and the customer will be issued a Return Merchandise Authorization (RMA) number.
- The RMA Number must be used by customer when making their claim.
- All returns are subject to a 15% re-stocking fee.
- Restocking fee(s) and any related shipping and handling charges will be deducted from the original amount billed and the remaining balance will be credited to the original credit card used for the purchase.
Return Shipping Instructions:
All returns should be made via "prepaid UPS" or "prepaid US Mail."Packages shipped should be Insured with sufficient Insurance to cover the full value of purchase.Bright Power Sports does not accept C.O.D packages.Customer must include the original product packaging materials.Customer must enclose a copy of your packing list and/or a copy of the E-mail Invoice along with detailed return/exchange instructions including: Full name, address, phone, email address and credit card information.
NOTE: Bright Power Sports is not responsible for packages lost during return shipping.
Send Returns and Exchanges to:
Bright Power Sports
4181 Dix Hwy
Lincoln Park, MI 48146
Attn: Orders Department
Product Failure or Defects:
Products which fail to operate correctly, are found to be missing parts or in some manner are defective should be retured directly to the manufacture for repair or exchange as per the manufacture's instructions and not to Bright Power Sports. Please see manaufacture's warranty instructions for return information and directions.
Backordered Items:
If an item is backordered, we will notify you via e-mail. For shipments, with scheduled delays greater than 30 days after the order date, we will notify you via email and offer you a cancellation option.
Filling Backorders:
Backorders will be filled before new orders when the backordered items become available.
*NOTICE TO RESIDENTS OF CANADA:
The following information is offered solely as "possible help" for our Canadian Customers and may be incorrect or subject to change without notice. Bright Power Sports, Inc., assumes no responsibility for the accuracy of the information provided and advises the "Customer" to inquire directly with a Canada Border Services Agency Office or the Canadian Border Information Service.
IMPORTANT INFORMATION REGARDING SHIPMENTS TO CANADA:
Shipping charges and methods of shipment (usually either mail or courier) quoated on your Bright Power Sports Invoice do not represent the total of the costs you'll have to pay to get your ordered items from the USA, across the Canadian border and delivered to you.
Although, The North American Free Trade Agreement (NAFTA), ensures Canadians do not have to pay duty on most American and Mexican manufactured items that may not exempt you from additional charges and fees for products produced elsewhere. Items, purchased from a U.S. store, does not imply the product was "made" in the United States or Mexico. In fact, it's quite possible the product was imported into the United States first. If so, you may be charged "duty" and other fees when it comes into Canada.
IMPORTANT: Duties on goods vary widely, depending on the product and the country in which it was manufactured. Other charges and duties may also apply depending on the item. Therefore, we highly recommend that you "check before you buy" and if possible determine the products origin as you will need to consider, and be ready to pay, any and all additional Canada customs duties, taxes and custom brokerage fees on goods ordered from us and shipped across the border.
If you have specific questions about Canada customs and duties, please contact a Canada Border Services Agency office or the Border Information Service.
The following is a list of possible additional fees to which your order may be subject: - Canada Customs Duties
- Canadian Taxes
- Canadian Provincial Sales Tax
(PST) or Quebec Sales Tax (QST)
- Customs Brokers Fees
- Canadian Postal Fees
- Canada Customs Duties
Canadian Taxes:
As a general rule, most everything individuals import into Canada, is subject to the Goods and Services Tax (GST) of five percent (5%). The GST is calculated after customs duties have been applied.
Canadian Provincial Sales Tax (PST) or Quebec Sales Tax (QST):
Be advised: You may also be required to pay the applicable Canadian Provincial Sales Tax (PST) or Quebec Sales Tax (QST). The provincial retail sales tax rates vary from province to province, as do the goods and services to which the tax is applied and the way the tax is applied. In the provinces of Nova Scotia, New Brunswick, Newfoundland and Labrador, Ontario and British Columbia, a harmonized sales tax replaces both the five percent federal goods and services tax (GST) and the provincial sales tax and is applied on the same basis as the GST. In Nova Scotia the HST is 15 percent; in New Brunswick, Newfoundland and Labrador, and Ontario the HST is 13 percent; in British Columbia the HST is 12 percent.
Customs Brokers Fees:
Courier companies and postal services use customs brokers to get packages processed through Canada Customs at the Canadian border. Fees for that service will be passed along to you. Canada Post automatically applies a $5.00 processing fee ($8.00 for Priority Post) for each package to clear Canada Customs.
Customs brokers fees for courier companies vary, but are usually higher than the Canada Post fee. Bright Power Sports uses UPS who charges a $15.00 (USD) Broker Fee. | |
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